Faqs
FAQs
We understand that you may have questions, and we're here to provide answers. Check out our FAQs below for quick assistance:
Product
Orders
Payments
General FAQs
Gold-plated jewellery is made by coating a base metal (such as brass or copper) with a layer of gold. It offers a look of solid gold at a more affordable price.
The gold layer can fade with exposure to moisture, sweat, perfumes, and daily wear. However, with proper care, gold-plated jewellery can maintain its shine for months or even years.
• Remove before bathing.
• Store in a dry, soft pouch or jewellery box.
• Wipe gently with a soft cloth after use.
• Avoid perfumes, lotions, and hairsprays directly on the jewellery.
• Store in a dry, soft pouch or jewellery box.
• Wipe gently with a soft cloth after use.
• Avoid perfumes, lotions, and hairsprays directly on the jewellery.
Wedding sets usually take 10-15 business days.
Earrings and accessories take 5-8 days in delivery.
Note: Delivery time may vary slightly during peak wedding seasons or holiday periods.
Note: Delivery time may vary slightly during peak wedding seasons or holiday periods.
Yes, we ship worldwide. Delivery times and costs vary by country.
International orders may take 7-10 business days in delivering the items to the respective country.
International orders may take 7-10 business days in delivering the items to the respective country.
Yes! Once your order ships, you’ll receive a tracking number via email or SMS. You can use this number to monitor the progress of your delivery.
Same-day delivery is not available at this time, but next-day/express options are offered in limited areas. Please directly whatsapp the article you want to order with your shipping details.
Yes! If you have an urgent event, we recommend you directly whatsapp the article you require, along with your shipping details.
-Cash on delivery service is available within Pakistan for all orders below PKR 12,000.
For order value, above PKR 12,000, we would require half amount as advance for confirmation, and the remaining payment can be paid via cash on delivery.
• Payment via bank transfer is also available.
• For international orders, the mode of payments are bank transfers/remitly/moneygram/westernunion.
For order value, above PKR 12,000, we would require half amount as advance for confirmation, and the remaining payment can be paid via cash on delivery.
• Payment via bank transfer is also available.
• For international orders, the mode of payments are bank transfers/remitly/moneygram/westernunion.
