Refund & Return Policy

Refund & Return Policy

We accept returns within 7 days of delivery. Items must be unused, unworn, and in original packaging.

Non-Returnable Items

  • Worn jewelry
  • Items with signs of use or damage
  • Customized or made-to-order pieces

Important – Gold Plating Disclaimer
Gold-plated jewelry may fade over time due to exposure to water, perfumes, sweat, and chemicals. This is natural wear and not considered a defect.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours with clear photos for resolution.

Refund Process
Once the returned item is inspected, refunds will be issued via:

  • Original payment method, or
  • Store credit (depending on the case)

Shipping Costs
Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Rejected Returns
Items that do not meet return conditions will not be accepted.