● In order for a product to qualify as a return, terms and conditions apply. ● Custom made pieces have no return, no exchange policy. ● We do not offer a refund. ● Items can be exchanged within the time frame of 1 week. ● In case of any damage, the company is liable to offer an exchange of the same order value or offers fixation/repair of the product within a time frame of 1 week. Please note that the refund is not applicable in this case.